Team manager Review

by Saga plc

Rating

5.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I manage a team of up to 14 people and we work in the car insurance department. our KPIs are on renewing and converting new quotes to customers

    6/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have learnt some new skills

    6/10
  • 3. To what extent do you enjoy your programme?

    • I was not a big fan of the course due to a lot of mixed messages from the classroom directions to what was required from the assessors.

    3/10
  • 4. How well organised/structured is your programme?

    • i would say average and trying to do this on the job was hard work

    4/10
  • 5. How much support do you receive from your employer?

    • A lot from my manager but getting the time allocated to study was difficult

    3/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • very helpful

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • a slight difference

    6/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • some times

    4/10
  • 9a. Would you recommend Saga plc to a friend?

    • No

  • 9b. Why?

    • no work life balance

  • 10. What tips or advice would you give to others applying to Saga plc?

    • be prepared to work lots of evenings and weekends

Details

Level 3 Apprenticeship

Hastings, UK

February 2020

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