Rating

7.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Completing a safe to serve, opening the funeral home, greeting clients. Arranging plans or funerals, sorting enquires for stonemason, plans, jewellery. Answering the phone updating the computer. Conducting chapel visits with families. Liaising with families, next of kin, doctors, mortuary's, hospitals, crematoriums, churches, vicars, celebrants. ordering flowers, order of services, Funeral directors and ceremonial staff. cleaning the funeral home, coffee morning once a week. Taking money, banking and petty cash. Setting the alarm and locking up.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Maths and English.

    7/10

  • 3. To what extent do you enjoy your programme?
  • I have enjoyed my training for my role, there are still a lot of other roles I would like to explore too.

    8/10

  • 4. How well organised/structured is your programme?
  • There has been times when the training has been a little lax but then there have been some difficult times for me during my apprenticeship

    7/10

  • 5. How much support do you receive from your employer?
  • As much support as I need

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My trainer has been very good and has given me the support I needed

    9/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • It has certainly helped in my role

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • None.

    5/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • My experience with the co-op has been mainly positive throughout my employment with them


  • 10. What tips or advice would you give to others applying to Co-op?
  • To be yourself, kind, caring and be prepared to have some difficult times with some of the clients we have, they have just lost someone very dear to them. They need to be compassionate.


Details

Level 2 Apprenticeship

Devizes

February 2020


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