Funeral Arranger Review

by Co-op

Best Apprenticeship Employer

Rating

7/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Meeting families to organise funerals when a loved one has died. Selling funeral plans, caskets, headstones and masonry.

7/10

2. Have you learnt any new skills or developed existing skills?

Yes, the apprenticeship meant that I learned about funeral law, the whole process of organising a funeral, the paperwork involved and going into more depth about the products we offer to customers and the organisations that make sure we comply.

8/10

3. To what extent do you enjoy your programme?

Parts of it I enjoyed because they helped me to do my job better. Other areas such as safeguarding were not relevant and seemed like an exercise we had to do without much benefit. Likewise the reflective logs were only useful on some occasions.

7/10

4. How well organised/structured is your programme?

The programme was well structured and the timeframe with approx 6 week intervals was also ok - my biggest issue was that the majority of the work I did for my apprenticeship I did at home, not the 20% time out of my working hours. It is impossible to concentrate on completing your apprenticeship tasks when the phone is ringing and the public are coming into the funeral home - there were issues with staffing and nowhere else in the building I could work so ended up doing 80% of it at home which was not the point.

6/10

5. How much support do you receive from your employer?

None - it was completely down to myself to complete each topic and liaise with my coach from PeoplePlus.

4/10

6. How much support do you receive from your training provider when working towards your qualifications?

I could contact [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] at any time via email and answered any questions I had so I was perfectly happy with her support.

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It gives me confidence to know that I have reached a satisfactory level and the knowledge to perform my duties correctly.

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

We are encouraged regularly to get involved in community events, this is part of our role

8/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

The company has good ethical standards and is constantly trying to raise money for local causes. I work with a good team of people and respect my Managers, although they are stretched quite thin with their workload they do the best job they can.

10. What tips or advice would you give to others applying to Co-op?

Apply and complete the apprenticeship because it is an effective way of improving your knowledge and confidence.