Funeral Director Review

by Co-op

Best Apprenticeship Employer

Rating

1.9/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Along with my team I arrange a funeral with our clients. We guide them through the choices available and then we will proceed to make contact with relevant third parties to bring the wishes of the family together. I will then conduct the funeral and organise the day of the funeral to ensure the funeral goes as planned.

7/10

2. Have you learnt any new skills or developed existing skills?

Not through the apprenticeship

2/10

3. To what extent do you enjoy your programme?

I do not enjoy doing any aspect of the work. The way it is planned out, the tasks I am required to complete do not help me in my role. When I completed the level 2 it was an incredible shambles. The company delivering the programme were abysmal and were losing staff faster than I realised any company could.

1/10

4. How well organised/structured is your programme?

It is not well organised at all. It is not clear, it is not fit for purpose, it takes me away from a job I enjoy, from a job I take great pride in, and a job I am already capable of doing. It is a further added stress which is wholly unnecessary.

1/10

5. How much support do you receive from your employer?

My employer expects me to complete my role to the best of my ability and knowledge as long as I am achieving the role that is what is important. My manager will give me what ever support I need but the programme takes away from me fulfilling my daily role, so it is not a priority.

1/10

6. How much support do you receive from your training provider when working towards your qualifications?

Very little. From completing my level two with Learndirect when I was new to the role, the training provider did not know my role therefore could not support me in understanding the role. It was terribly done and all I learned I learned from my colleagues. The provider was a hindrance.

1/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It does not in the slightest help me perform better in my role. It would be better if they observed me and offered feedback in a constructive way. This way of “learning” does not help me and hinders my learning and development which is entirely self led, it needs to be removed.

1/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

1/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

Because I believe in what the co-op do, I believe in the staff we have. I do not believe in the apprenticeship programme and believe it to be a waste of time

10. What tips or advice would you give to others applying to Co-op?

Go For it, but expect to have time wasted on the apprenticeship