Technical Quality File Reviewer Review

Completing Development File Reviews (DFR) across motor claims and recording them on the required capture logs. Review the file against a question set and apply a score. Provide written, constructive feedback to accompany the score. Log and review trends in order to identify areas of concern. Identify processes which need improvement and suggest the changes.

My existing skills have been developed in that I now have a deeper understanding of the insurance industry as a whole. My confidence has also increased, so much so that I have recently been successful in achieving a promotion. I was also given additional development opportunities in order to support the apprenticeship.

It was a mixed bag - studying for my CII was interesting and definitely beneficial. I am a 'mature' student though and feel like a lot of the programme is aimed at school/college leavers. It could be adapted to take into consideration when the pupil may have a number of years work experience.

It's reasonably well structured/organised - clear goals/aims are set, I have regular meetings with my tutor and know what is expected of me. It's reasonably well structured/organised - clear goals/aims are set, I have regular meetings with my tutor and know what is expected of me.

I have been allowed time to study during my working hours & been given study leave prior to my exams. I think I have been one of the lucky ones though as I know a lot of people have struggled to get time during working hours; this has put people off doing the apprenticeship.

Kaplan have been brilliant - they have made allowances for me being a 'mature' student and having commitments at home. My tutor is always available if I have any questions or require assistance. My tutor is always available if I have any questions or require assistance. My tutor is always available if I have any questions or require assistance.

The CII aspect is hugely beneficial; it has given me a much deeper understanding of the insurance industry as a whole and gives me a really important qualification in the industry I am pursuing a career in. I don't feel the apprenticeship side has brought any improvements though - it is much more likely to benefit a school/college leaver.

Regular social activities; running club, treasure hunts, quizzes. Regular social activities; running club, treasure hunts, quizzes. Regular social activities; running club, treasure hunts, quizzes. Regular social activities; running club, treasure hunts, quizzes. Regular social activities; running club, treasure hunts, quizzes. Regular social activities; running club, treasure hunts, quizzes. Regular social activities; running club, treasure hunts, quizzes.

Yes

Good opportunities for those that want it. Good benefits; holiday buy/sell, pension, dental/life/critical illness insurance, childcare vouchers, travel loans. Option to complete the CII through the apprenticeship scheme. People are, generally, really nice. A large company, so plenty of scope to move to different departments and expand experience.

Read up about the company in order to understand what the company does and some of the history. Prepare for the interview by thinking about experiences you could use to answer the interview questions. Come with your own questions to ask during the interview. Dress appropriately for your interview