Specialist Claims Handler Review

by RSA Insurance Ltd

Rating

8.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Dealing with Home claims over £3000 to £100000. Claim types escape of water, fire & flood, Buildings and Contents.

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes developed new skills and build daily on existing skills

    9/10
  • 3. To what extent do you enjoy your programme?

    • I feel I am able to put what I have learnt into my daily role.

    9/10
  • 4. How well organised/structured is your programme?

    • 8/10
  • 5. How much support do you receive from your employer?

    • I get allocated 2 hrs per week to work on my apprenticeship

    9/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My leader has attended some of my meeting with my Kaplan representative. I am give time to attend my exams and to do my exam revision.

    9/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I am able to put into practice what I have learnt in the training

    9/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes there are some social events for people who want to attend them.

    9/10
  • 9a. Would you recommend RSA Insurance Ltd to a friend?

    • Yes

  • 9b. Why?

    • I have worked for the company from 25 years in July.

  • 10. What tips or advice would you give to others applying to RSA Insurance Ltd?

    • You need to be willing to be flexible with working hours & role changes.

Details

Level 2 Apprenticeship

Business Operations

Halifax

February 2020

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