HR Advisor Review

Advising and coaching leaders on the implementation of HR practices/procedures relating to absence, LTS, performance, disciplinary, grievance (inc. dignity at work issues) etc. to enable effective resolution of people issues. Providing a customer-focused service to leaders across the business through building effective working relationships and delivering on commitments. Advising People and Change teams on the appropriate implementation of Compromise & Settlement Agreements in line with requirements (e.g. tax). Maintaining up to date case management system. Maintaining awareness of current accredited DAW Advisors and disciplinary accredited leaders. Using and contributing to relevant/required MI to identify and inform appropriate people interventions. Providing the delivery of upskilling interventions to leaders to enable effective management of their people (e.g. webinars). Contributing to the continuous improvement and development of the HR Advice Team’s service.

I have learnt about PESTLE analysis and how external factors can affect internal HR policies and processes

I enjoyed the unit about the ER laws, i'm really interested in the laws & foundation of HR. I enjoyed making the video about performance management as my previous experience is leadership so this came easy to me and i enjoyed creating and filming a performance management video with my colleague

The recruitment part was disjointed You get regular meetings with your external learning development coach and i have found this useful for help with my assignments The tutor videos are very useful but could be a lot earlier- the questions on HIVE are quite dated so having our tutor video earlier we can ask questions and understand the module earlier- sometimes the are 2 weeks into the module

Fully supported by my employer, i have time set aside for my 20% off the job learning, i have time to work on my assignments and projects. I have the opportunity to take study leave days to complete my apprenticeship I feel very supported and know there is plenty of help if i need any to achieve this

Supported, we have 2 tutor videos for 1 hour each module, i can ask my learning development coach for support if needed I have HIVE modules to complete to support with learning I have monthly 121s with learning development coach to discuss progress Online tracker to complete to log learning

I am already in a HR Advisor role therefore i don't believe this has helped me learn a lot more, however its been a reminder and also confirmed i am following the correct processes and completing these to a high standard. This has confirmed my internal training from my employer is at very high standard industry level. It would be very beneficial to a new starter

So many opportunities I am in the wellbeing team- making Liverpool site a great place to work- which includes mental health first aid I am a diversity & inclusion rep which is making RSA inclusive and celebrating our differences I am in the engagement team to make RSA a great engaging place to work

Yes

In my 12 years i have had so many fantastic opportunities and real investment into my development. I have developed from a customer manager to a team leader to a project manager to a Ops leader to a Growth Manager and now i am in the HR world. I have travelled all around our Country and even as far as Cape Town. Due to investment i have won 2 external awards- Team leader of 2017 in the North West Contact Centre awards & Leader of the year 2018 UK contact centre awards. I am very proud to work for RSA and would recommend to any one who wants a fulfilling career.

Do your research on RSA including results. Be yourself make sure you bring your personal attributes and personal skills to the interview- as we have fantastic internal training to teach you the technical part. Go on Linked in and search RSA employees.