Business Trainer Review

Identifying areas for development, creating training material and running training sessions to improve performance and KPI's. Coaching and mentoring. Establishing best practice and designing intuitive ways to share this across the business for consistency. Keeping up to date with learning trends and applying these to L&D practices.

Lots! An understanding of what L&D best practice looks like industry wide. Emerging and evolving L&D trends that can be incorporated into our organisation to support flexible working. More differences and similarities between coaching and mentoring, when each one could work more effectively, and some new ways to practice these methods. Project work has evolved, learning new metrics and evaluations methods to analyse and plan more productively. A wider breadth of industry reading material on current stats, discussions and knowledge.

After the initial problems at the start, I am thoroughly enjoying the course. There is a good balance between classroom work and the ability to apply to new skills, knowledge and behaviours in the workplace to develop. Its great being in a group too to share ideas.

The first few months felt unorganised, no one really knew what was going on it was very frustrating. After numerous individual attempts to establish the structure and plan, our cohort sent a group email sharing our frustrations and what we expected to continue because everyone had completely different information and it had ended in a bit of a panic. This resulted in some damage control Skype calls to clarify what exactly was going on, which made everyone finally feel at ease. Unfortunately after a few months our there was a handover in coaches, which also resulted in us finding out a whole heap of new things we were supposed to be doing as part of the work experience side. Incredibly frustrating as were now 8 months in, but luckily as its a 2 year course we still have time. Would have just liked complete clarity at the beginning.

On a personal level my employer and line manager have been great. I get my study time allocated every fortnight. I feel I can talk to anyone about the course material and how I can apply it within the workplace. Senior management have an active interest in the courses, regularly asking how its going.

From my tutor from the assignments - as much as I need. Very pleased. New coach started a few weeks ago and so far so good, but unable to comment much more than that so far.

I feel I am already benefitting from the course content within the workplace. It has enabled me to try out new things at work to enhance my learning and development. For example, new ways of coaching and mentoring and new models for learning needs analysis.

Not at present. But I believe it is in the pipeline for this upcoming year.

Yes

I have worked here for a long time, and it suits my home / work life balance very well. I can still build a career and develop myself whilst working around my home life.

Do your research! We are so very customer focussed, and believe passionately about customer service and repeat business.