Specialist Claims Handler Review

by RSA Insurance Ltd

Rating

4.4/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

handling complex claims for private properties

10/10

2. Have you learnt any new skills or developed existing skills?

yes I have through everything I learned from CII

10/10

3. To what extent do you enjoy your programme?

I don't enjoy the apprenticeship to be honest. there are too many demands and too little help if any.

1/10

4. How well organised/structured is your programme?

it is not. it should help us more with dip CII studies and have revision questions, tests to make sure we are prepared for exams. not asking us to do stuff totally unrelated to our studies.

1/10

5. How much support do you receive from your employer?

not enough. only from oct I receive 4h per week to study. I know it should be 20%. for a year and a half I had 2h a week for studying.

2/10

6. How much support do you receive from your training provider when working towards your qualifications?

I had some tests for Mo5 but no help whatsoever with M92 Insurance Law. again we are not asked anything about studies. they don't make sure we are prepared for exams. all they ask are different things to do that are not related to studies. their timescale for CII Diplome books is unrealistic.

1/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it doesn't. everything I do at work I learned doing the job. cii books help a lot, I love them but not Kaplan part. it did not help me at all

1/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes we sometimes have voluntary work, games at work, movies weekends in the summer

9/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

it is a nice company to work at and the people I work with are lovely. i do like them but RSA should give more help and opportunities to those who study a lot. should have better pay and given the chance to be in better position

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

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