Insurance Practitioner Review

by RSA Insurance Ltd

Rating

9.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work within the Motor Claims Department, and deal with the Third Party Damage aspects (Indemnity and liability) - It involves me calling consumers and Third Party Insurers - Settling Claims - Providing an exceptional service

8/10

2. Have you learnt any new skills or developed existing skills?

- Communication Skills - Team Building Skills - Confidence - Insurance Knowledge - Professionalism

10/10

3. To what extent do you enjoy your programme?

- Working with the people I enjoy - Facing new challenges - Learning from Feedback - Exercising my own initiative - Free Treats! - Benefits - Unlimited amount of support

10/10

4. How well organised/structured is your programme?

Well organised - We are aware of the next steps / What is expected from us / Schedule in place which allows us to balance study and work time / Training - coaching provided / Kept up to date with new comms by our manager

9/10

5. How much support do you receive from your employer?

UNLIMITED AMOUNT !

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Whenever! In areas I have concern, my training provided is available via email / we have one to one meetings every month to ensure I am doing okay.

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

- Helped me with the Insurance Background / that allows me to apply those skills in my day to day tasks

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

- Volunteering - Social activities - Sports team - Associations and Clubs - Quizzes - Prizes / Game - Prize draws

10/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

- Flexible - Different Departments - Supportive Colleagues - Training - Benefits

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

- More Customer Service Based - Be Yourself - Don't be afraid to seek support - 'You get what you give'