Technical Claims Handler Review

by RSA Insurance Ltd

Rating

9.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I work in the Technical home claims team, I provide coaching for the handlers and help with any referrals that they may have.

10/10

2. Have you learnt any new skills or developed existing skills?

yes though my CII apprenticeship, this has also helped me in my daily role also

10/10

3. To what extent do you enjoy your programme?

I really enjoy it as I am given time every week to study and i get time to fully digest the information which is really helpful for making it stick

10/10

4. How well organised/structured is your programme?

Very well - I have monthly catch ups with my tutor and she talk me through what to expect next.

10/10

5. How much support do you receive from your employer?

I receive a lot of support as not only do I get time each week I also get revision days when I have an exam booked.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I feel apart from the monthly catch ups I don't really here from them.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

as the apprenticeship im studying is relevant I find it really helps me in my role

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

not really.

6/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

great support to help you progress.

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

That if you want to come in and just do your job and go home then RSA is good for that but if you want to come to work and progress then RSA is even better for this as they really support you with any ambitions you may have. I feel very supported by RSA.