Business admin apprentice Review

by Tarmac

Best Apprenticeship Employer

Rating

9.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role involves entering tickets that haven't been processed on the system and then helping the haulage desk by logging the queries. I also see if tickets that drivers have been given are scanned and if they are not i send them off to scanning. My job role involves a lot of concentration on the computer

10/10

2. Have you learnt any new skills or developed existing skills?

I have learned how to develop my telephone skills on the phone to people and got a lot more confidence in helping them get the answer they want on the phone. I have also developed skills on Microsoft as well as emails and the own company website SAP.

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme greatly and have met loads of new people all different ages, I have loved learning the business admin side of things within the company as you dont realise how much actually goes on throughout the business

10/10

4. How well organised/structured is your programme?

The company is well structured and has procedures to follow. We use monthly deadlines to complete jobs and if its a busier time of year like Christmas we set weekly deadlines to make sure everything is complete and to make sure all the customers are happy

10/10

5. How much support do you receive from your employer?

I receive a lot of support from everyone in my department nit just my employer however, i have 1 to 1s every month where i tell my employer how i feel i am doing and if i can take anymore tasks on. If i ever get stuck or confused someone is always there to show me as everyone has knowledge of the business

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I go to college one a week and we work as a class to try and get units finished for the qualification. She also comes out to my work and watches me to assess what can help me in my file

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My training provider helps me perform better as i keep a record of all the training i get a week which makes me learn new things as well as of the job training

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

There is a gym class and yoga that takes place on a lunch time, as it has just opened i have started going there.

8/10

9a. Would you recommend Tarmac to a friend?

Yes

9b. Why?

I have learnt so much in such a small amount of time and defiantly been welcomed in open arms with such kind people. I have also got a feel of an workplace environment as well as meeting new people

10. What tips or advice would you give to others applying to Tarmac?

Take your time and go at your own pace. If you ever get stuck with work shout up and ask its the best way as your just learning and well as being in a different environment