Team Leader Review

by Co-op

Best Apprenticeship Employer

Rating

4.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I am Team Leader at the Co Op. I am involved on pretty much everything on the daily running of my shop. From legal compliance to dealing with colleagues and customers.

6/10

2. Have you learnt any new skills or developed existing skills?

Yes. Specially on the Legal and Governance side of things. Also a greater insight on What's new out there for retail in terms of technology.

6/10

3. To what extent do you enjoy your programme?

Not fully. I had at least 3 different tutors from the start of my programme. And not a great deal of support from the Employer.

4/10

4. How well organised/structured is your programme?

The one file is very confusing on how and when we need to submit our work. learning conferences were good but not in sync with the work we were asked to do at home. So the conference speaker was confused as to what he could talk about.

3/10

5. How much support do you receive from your employer?

Not much. I am pretty sure the Co Op as whole gives full support. But the department in charge not really. No follow up support and unfortunately see us as a percentage rather than learning individuals. All about hours % versus % of completed work!!

2/10

6. How much support do you receive from your training provider when working towards your qualifications?

I was without contact from a tutor for 4 months. I went under the radar and it took my Maths tutor to realise this out of the blue. Current tutor is good but still on and off with schedules.

4/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

On a personal level I feel more confident at work with legal and governance and stock management.

4/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not through the apprenticeship. But the Co Op likes to engage the local communities on charities and projects etc.

5/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

Company with good ethics behind them. I believe they are doing the right thing at the moment. Through fairtrade, charities (£18 million pounds) its a lot of money to give straight to projects. Ethics on decisions they make sometimes against the trend of other competitors.

10. What tips or advice would you give to others applying to Co-op?

Its a company that involves everyone on their decision making. So, team playing is vital. If you play your cards right and have hunger to progress, go for it. There will be someone at headoffice that will listen to you.