Rating

9.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role is to register and settle household claims by personally managing them and working with suppliers to get this done.

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed on my skills in insurance and know more to do with why we use certain laws and processes.

10/10

3. To what extent do you enjoy your programme?

I really enjoy the support we get from RSA with study time, and the extra training we all get. With Kaplan I enjoy the 1-2-1's we receive so we know what we need to develop on.

10/10

4. How well organised/structured is your programme?

Very organised, our scheduling team are always supportive with changes to apprentice meetings, but sometimes there are sudden changes made to our schedules from Kaplan which can be inconvenient to ourselves.

7/10

5. How much support do you receive from your employer?

Lots of support from managers and other members of staff who may have completed their exams already, and everybody is always happy to help.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

Lots of 1-2-1's and other meetings to make sure we are continuously on track and progressing, and providing relevant feedback.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It helps me to understand why certain processes are the way they are, and to help better explain this to our members.

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Lots of events to get involved in, and the CII also put on numerous events for which I have attended.

10/10

9a. Would you recommend RSA Insurance Ltd to a friend?

Yes

9b. Why?

They are a supportive company, with staff that feel like family.

10. What tips or advice would you give to others applying to RSA Insurance Ltd?

To show you can apply yourself, and that you are a team player.