Team Leader Review

by Co-op

Best Apprenticeship Employer

Rating

5.5/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role as a team leader is generally to take care of basic shop tasks such as replenishment of stock and customer service but also involves being responsible for staff and the shop when on shift as duty manager. This involves tasks such as reductions, gap checking and closing the store at the end of the night.

10/10

2. Have you learnt any new skills or developed existing skills?

Everyday is a learning opportunity at Coop. I have learnt many things from the day to day running of a store to how to deal with conflict or stressful situations.

10/10

3. To what extent do you enjoy your programme?

My work at the Coop I live, however the Babcock programme, I would not recommend. A lack of support from day one has left me floundering.

1/10

4. How well organised/structured is your programme?

Badly. As I said before, the support is not there, my trainer is consistently late for appointments with no warning or apology.

1/10

5. How much support do you receive from your employer?

Alot, my store and team manager are always available to help me with anything.

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I believe not alot. The online resources are basic to say the least and most of the course content is irrelevant to my role in the coop so very hard for me to fill the required time instore.

1/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Again, not alot. As I said previously, the course is not relevant to my role.

1/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

None regularly but we are given paid hours to complete voluntary work in the community.

10/10

9a. Would you recommend Co-op to a friend?

Yes

9b. Why?

The coop is a great company to work for.

10. What tips or advice would you give to others applying to Co-op?

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