Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Store Manager. Manage a team of 15 staff delegating tasks and keeping team and customers safe at all times. Responsibilities include cash management, ordering of stock and store supplies, cleaning, stock rotation, training, role modelling best behaviours, safety checks, performance management and planning.

    8/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Development would include networking and communication.

    8/10

  • 3. To what extent do you enjoy your programme?
  • Great to be able to use extra hours to develop knowledge and plans days out with mentor or field team.

    9/10

  • 4. How well organised/structured is your programme?
  • Very well. Programme of work. Involves monthly assessment themes.

    8/10

  • 5. How much support do you receive from your employer?
  • Employer happy to provide hours and support whenever required. Area Manager visits monthly meetings and offers input or advice.

    8/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Monthly meetings and always on hand through email if required.

    8/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • Developed in confidence and get regular feedback on any opportunities.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • All sorts of community activities to get involved in.

    9/10

  • 9a. Would you recommend Co-op to a friend?
  • Yes


  • 9b. Why?
  • Great college benefits and working environments. Job security and a business which treats is employees with care and leads the way in the community aswel as being future focused.


  • 10. What tips or advice would you give to others applying to Co-op?
  • Be prepared to learn fast and work hard. Remain confident and positive.


Details

Higher Level Apprenticeship

Customer Service

Gateshead

February 2020


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