Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
Visiting customer to install new lines for telephone and broadband. Rectifying faults on existing lines.
How to fault find in a telecommunications industry
It’s thoroughly enjoyable
It’s very organised and structured. Makes it easy to follow and know what we are aiming for
The support is always there as and when I need it
Our trainer is always available either on the phone or at the end of an email
I find it works well alongside on site training, it reinforces learning new skills
There are, a recent one is meeting up with 81 signal squadron for a leadership course
Yes
It’s a fantastic company to work for, I really enjoy my daily experience.
Think health and safety, customer experience and enjoy yourself.
Details
Level 2 Apprenticeship
Information Technology
Lincoln
February 2020