Ground floor duty manager Review

by Whitbread

Best Apprenticeship Employer

Rating

9.5/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Providing a customer based service within the hotel, areas include reception, bar and restaurant.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I've learnt how to interact with customers using different techniques.

    10/10
  • 3. To what extent do you enjoy your programme?

    • I really enjoy my programme it's very informative.

    10/10
  • 4. How well organised/structured is your programme?

    • I'm never confused or stuck to find anything out.

    10/10
  • 5. How much support do you receive from your employer?

    • My employer has been very supportive and provides all tools needed to complete.

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My trainer is absolutely amazing. Any time I need anything work related she is always on hand to assist.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • It provides me with useful information that I can use on a day 2 day basis... Everything I learn I always implement it into my role.

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Unfortunately no.

    6/10
  • 9a. Would you recommend Whitbread to a friend?

    • Yes

  • 9b. Why?

    • Training is always available and progression is expected which makes you work towards that..

  • 10. What tips or advice would you give to others applying to Whitbread?

    • Everybody is treated as an individual so my advice would be is to just be yourself.

Details

Level 2 Apprenticeship

Hospitality Management

Warrington, Cheshire

February 2020

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