Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
Problem solving by getting customer back in service either the phone service or the internet, fixing faults and provision of new service to customer for individual or small and large businesses. I also maintain the network. It is my responsibilities to keep myself and the general public safe when carrying out my daily task either in the PCP or on the pole.
Yes, I have learnt new skills in my role
I enjoy my programme and all the support from the apprentice team is so awesome
The Programme is so structured and also workshop days helped so much
The Programme is so structured and also workshop days helped so much
I received so much support from the coordinator and my assessor, they made the programme easy for me.
I received great amount of support
the qualification is a great impact to my role and as made me function so well
yes
Yes
I would recommend Openreach to friends and family because its a good company to work for and also they got interest of the staff at heart. Openreach would always improve the skills of its staff
Be open to learnt and passionate about new ideals and skills during the programme.
Details
Level 2 Apprenticeship
Information Technology
Ipswich
February 2020