Rating
8.1/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend BT Group to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to BT Group?
Providing telephone and broadband services to customers. Fault finding and fixing as well.
9/10
I have learnt a lot about the telecommunications industry.
9/10
I enjoy it a lot as I am learning a lot of new skills.
9/10
Quite well organised but could be better at the initial stages.
6/10
A lot of support with time to learn.
8/10
Good help with questions and guidance.
9/10
It helps a lot as I am researching the business which I wouldn't have done otherwise.
9/10
Not that I am aware of.
6/10
Yes
A good place to work, you can manage your own time.
Be honest and show your good customer service skills.
Details
School Leaver Programme
Information Technology
Canterbury
February 2020