travel agent Review

I work within a travel agents which consists of looking and booking holidays for customers, ensuring its the perfect location and the customer returns the business due to our excellent services. Within the job i also have a duty to ensure customers are covered by insurance and they have everything covered from the minute they walk out of the door in our store to the day they get home after their holiday and so on. This includes extra add on to peoples holidays for example car parking and airport hotels. I am also in control of taking payments and making sure they are processed correctly and eventually i will be also working within the foreign exchange which will include a whole lot more responsibilities.

My knowledge within travel and geographical side of this job has definitely increased within the first few months. And also my selling skills have also improved and i have a lot more confidence talking about places i may have no necessarily been to. I also have more skills within the computer and processing information through rapid.

Since moving stores i have become incredibly more comfortable within the job and really see a future within Tui for a long time whether its in the retail store or abroad. I find the apprenticeship work really interesting and i can already see an improvement within my geographic side of the job.

The program is very well structured although i understand there is a lot of work to mark but i feel as though i could be processing a lot faster if my work was able to get marked quicker because i would rather work through it and then improve it after its marked if this is needed. Its not a massive issue as i understand this is the process we have to follow.

I feel i have a lot of support throughout this apprenticeship which makes it a lot more enjoyable and reassuring that if i am stuck someone is always there. I have regular check ups with my manager and my coach which allows me the time to sort any issues that might be going on. Not that ive had any anyway.

Karina is always at the end of the phone if i need her and with our regular reviews there is never a time i have to go long with a worry. I really am enjoying the work i am doing and am constantly reassured that i am doing well. I feel very comfortable.

Yes definitely i use the information i learn in my apprenticeship on a daily basis and as well as knowledge it has increased my confidence that will only grow with time and experience. I have used the knowledge i have learnt in a few circumstances. I know a lot more than i did before and i am only a few months into the job.

When i am not working i like to go to social events or walk the dogs. There isn't many events within the business but hopefully i will get to go on an educational when i have been with the business. i feel i would benefit a lot from this as i learn through seeing and doing. We have arranged a few meals but this is personally not through the company.

Yes

As well as the people they have working for them the business is very well sculpted. There is support everywhere either online or in store and its just a very professional business and i believe they really look after you with all the benefits and incentives they provide throughout your carrier.

Be yourself. Its a business that you can be yourself in. Work hard and you could be within the business forever even if you do change route. Be your best self and you'll have no problem fitting into this business. I feel i am set for life with work and friends