Rating

8.2/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • Everyday is different and I love that there is different customers to deal with all the time, I enjoy finding our customers the perfect holiday.

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I have recently just began training in the foreign exchange department which means I am constantly learning new skills and the company is developing fast - I enjoy learning new systems and growing with the times.

    9/10

  • 3. To what extent do you enjoy your programme?
  • I do enjoy it - it's not like an average apprenticeship. It really is learning on the job and the support from all my colleagues, my manager and my assessor is amazing. There is always someone to help or point you in the right direction if you are struggling. I also enjoy doing different things daily which is why this is the perfect programme for me.

    10/10

  • 4. How well organised/structured is your programme?
  • I think it is extremely well organised - I have a planned half a day training off the rota twice a week which helps me to ensure that all work for my apprenticeship is completed on time. I have training days in Leeds where I am able to speak to other apprentices and speak with my assessor about work and get a head start on any upcoming tasks.

    10/10

  • 5. How much support do you receive from your employer?
  • My employer is extremely support I feel like that I have a mass amount of support from my managers, my colleagues and my assessor. I feel like the company does everything possible to ensure that I am successful in this role.

    9/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • My training provider is extremely helpful - there are organised training days to ensure that work is completed and I am on track with my apprenticeship.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel like it takes the stress off and I am able to work through at my own pace - as I am confident that I will complete all tasks in a steady amount of time.

    8/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • N/A

    1/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • I think it is a company which puts it's staff as a priority.


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • Try your best and make sure you stand out . You should have real feel for people and be able to adapt your customer service skills to each and every customer.


Details

Level 2 Apprenticeship

Hospitality Management

East Riding of Yorkshire

February 2020


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