Apprentice Travel Consultant Review

Helping customers find there dream holiday and plan every detail to perfection. Performing admin duties for customers along with general housekeeping of the store. Helping customers prepare for their holiday by arranging insurance, excursions and memory making experiences. If any issues arise with the bookings we correct these and ensure that everything is perfect

I have learnt many new skills since working for TUI. Not only have I developed my destination knowledge I have also learnt skills needed for confident selling and positive customer interactions. I have also learnt skills on how to confidently deal with difficult customers and handle customer complaints and issues.

I have thoroughly enjoyed learning with TUI and really enjoy the programme. I have learnt lots of new skills within the industry and have had so much support with helping me progress towards my dream career. The course is very fun as you learn on the job and your colleagues are always around to help you learn and develop your knowledge and skills

The course was not perfectly structured when I first joined TUI as there was a slight coursework shuffle around and there was a system chaneg over. Although this happened my assessor and the apprenticeship team were always on hand to help with any issues and support myself through the changes to ensure that I stayed on track with my learning

I receive a lot of support both from my colleagues, managers and my assessor. My assessor is always on hand to answer and questions that I may have and help me with my work. My manager is also very supportive and gives me time off the shop floor to complete coursework and take part in extra learning tasks.

I receive lots of support from my assessor and the apprenticeship team within TUI. Not only is my assessor always on hand to answer my questions and support me through my qualification, all TUI apprentices recently have taken part in an apprenticeship learning day where we were all in a virtual meeting and were able to help each other with out work and support one another

I do not believe that I would have progressed as much as I have without taking part in the apprenticeship programme. There is lots that you need to know for the role and the apprenticeship sets you up and helps teach you everything that you need to be the best travel consultant that you possibly can be

Yearly there is a TUI conference where the managers go on a mini holiday to collect awards that the stores and regions have won. There are no other extra curricular activities that take place, there are sometimes educational trips but you have to fit the requirements before you are accepted as a possible candidate

Yes

Because TUI Have helped to teach me so many valuable skills not only for my role within the company but very important life skills also. TUI have helped set me up in the career that I have always dreamed of and I beleive that they are a brilliant company to for for to help you develop your skills

Be confident and do not be scared to ask lots of questions in your interview. If you are not accepted for a role when you first apply, apply again for a similar role, this Is what I done and although TUI did not think that I was ready for the role at the start, I worked hard and applied again to show them that I was hard working and committed to achieving my goals and this had a very positive impact