Rating

9.9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am currently in retail, so my day starts with calling customers who have come into store the day before to chase them up about potentially booking a holiday. Once that is complete we have to open the bureau and sort the foreign exchange out to make sure there is no wrong doing. then throughout the day speaking to customers who come into the store

    9/10

  • 2. Have you learnt any new skills or developed existing skills?
  • yes lots of management skills that are tailored to my apprenticeship, i have lead team meetings, worked within budgets and used management systems within a store. It is all very beneficial and really helps for ticking off competencies when it comes to filling out my Individual learning pack

    10/10

  • 3. To what extent do you enjoy your programme?
  • very, every day i come into work and there is something new for me to do. also the fact i get to work in multiple roles means i can expand my knowledge across the whole business and grow my network across TUI too. also being able to go to uni is great too

    10/10

  • 4. How well organised/structured is your programme?
  • very well, we know almost two years in advance when our university weeks are going to be, so we are able to plan our work day to days well ahead and we change roles every September, however the roles are suited to what the business needs so we may not know that until a couple of months before starting

    10/10

  • 5. How much support do you receive from your employer?
  • lots of support, my manager allows me to take time to go through my individual learning pack with her to see where i can get more experience from and the apprenticeship team are always there if i need anything from a university point of view. The lecturers at uni also support too

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • as mentioned before, if we are ever stuck on assignments we can either call them or email them and their response times are very quick and we are then able to get on with our work again. The main lecturer is very useful in cascading information when we need it.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • In the university we get so much knowledge that i am then able to take back to my role and carry out. through this i can then relate it back to my university assignments. Through applying my learning to my day to day role I can then tick of some ILP competencies

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • at the moment due to COVID there are no activities but i believe the company are putting together zoom groups so that people who have similar interests can get together and have a social night speaking about things they enjoy. previously there was a lot of team nights out within each department

    10/10

  • 9a. Would you recommend TUI UK & Ireland to a friend?
  • Yes


  • 9b. Why?
  • they are great to work for. everyone is really welcoming and being able to get a degree whilst you work is a no brainer. being able to experience so many different roles really expands your knowledge on the business and the industry as a whole i would definitely recommend it!


  • 10. What tips or advice would you give to others applying to TUI UK & Ireland?
  • be confident, I was very nervous at sixth form before applying to work for TUI, however i was confident in my interview and the presentation i had created and managed to get the job. since then i haven't looked back and have grown in confidence and know a lot about the industry compared to the start


Details

Degree Apprenticeship

Hospitality Management

Luton, UK

May 2021


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