Assistant hotel manager Review

Overseeing all aspects of running the hotel, including reception and housekeeping. Responsible for all health and safety and finance. Making sure guests and team are happy and the scores are showing this. Responsible for keeping to budgets and targets and in line for an all-green wincard at the end of the financial year.

It has refreshed my skills that I have learnt over the past 9 years. It looks in depth at what makes a good manager and has allowed me to use these transferable skills in the workplace. I am more confident in my role as a result. I can then use this to progress.

I really enjoy refreshing my knowledge and learning new skills to use in my role in the workplace. It works around my job and personal life as I can complete it as and when I have the time. It has really flexible deadlines so I can catch up if I’m busy or get ahead in quiet periods

It’s structured but in the right way. It doesn’t put pressure on me with set deadlines and I can set my own around my busy and quiet periods. I am sent updates and feedback and my tutor lets me know if I’m on track or need to catch up

I haven’t needed to use any support as of yet but my manager is always there if I need something clarifying or explaining any more. My manager is there if I need extra training on something or if I feel I have a weak area. I’ve no doubt she would be supportive if needed

My training provider is always on hand via email, text or phonecall if I need any support or clarification with my coursework. She was fantastic when I was working towards resitting my maths level 2 exam and I passed it first tine which shows that her methods do work well

It has refreshed my skills that I have learnt over the past 9 years. It looks in depth at what makes a good manager and has allowed me to use these transferable skills in the workplace. I am more confident in my role as a result. I can then use this to progress.

I have recently joined the GLOW team which supports team members who are a part of the LGBTQ+ community. We arrange extra curricular activities such as bowling or the cinema to help the community feel as part of a team and more confident in themselves. I am part of this community and feel it is a great asset

Yes

There’s a great feeling of being part of one big team. Higher management are always fully supportive and you never feel alone. There’s great staff perks and you know you will be looked after in regards to training and development. There’s great courses and succession plans in place

Just apply! If you’re successful then you will be part of a big team and there’s always someone on hand to help. There’s great succession plans and training in place to learn on the job and develop skills. The team turnover is low and it’s not hard to see why