Customer Assistant Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

9.1/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • Helping customer with their banking. Talking to customers and paying in cash and cheques

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • I have improved my maths skills and my people skills and have also learnt more about finances

    10/10
  • 3. To what extent do you enjoy your programme?

    • I thoroughly enjoy my programme

    10/10
  • 4. How well organised/structured is your programme?

    • I believe my programme to be fairly well structured

    8/10
  • 5. How much support do you receive from your employer?

    • My employer is extremely supportive

    10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • I receive maximum support and can always message them for help

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I completely feel that this qualification will help me progress on my role

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Not that I am aware of

    5/10
  • 9a. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • Believe it is a great company to work for with lots of opportunities to try new things

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Make sure you have a plan you want to follow otherwise you may get lost as there is so much choice but keep an open mind

Details

Level 3 Apprenticeship

Finance

Portsmouth

February 2020

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