Specialist Business Manager Review

Providing Lending support to business banking customers. Involves providing OD's, Loans, cards and other lending services via product partners whilst delivering excellent customer service

My communication skills have vastly improved. As have my general skills in supporting lending for customers

The programme is engaging and relevant to my role

Well structured though the latter parts to assess everything are taking a while

My employer allow me autonomy to manage my own diary

My trainer has been excellent, open and honest

Extremely well. I ahave gained a vast amount of confidence from skills learnt that have elevated me within my finction

THere are networking events. I can't do all but do try and do a couple a year

Yes

They are a good company to work for, review actions regulalry and look after their customers and colleagues

Be open and honest, seek feedback where required and share best practice