Team Manager Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

8.8/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I manage a team of 9 people. We deal with customer complaints so I look into the Root Cause of these complaints and provide feedback

    9/10
  • 2. Have you learnt any new skills or developed existing skills?

    • yes, I have developed my time management and stakeholder management skills

    9/10
  • 3. To what extent do you enjoy your programme?

    • I enjoy the support I receive from my mentor and look forward to our coaching sessions

    9/10
  • 4. How well organised/structured is your programme?

    • My programme is structured and I always know what I am working towards

    9/10
  • 5. How much support do you receive from your employer?

    • My employer is supportive of my Apprenticeship however it is difficult to find the time to do this

    6/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • My coach is very supportive and able to see when I am needing additional support

    8/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • Since beginning my Apprenticeship I have been made a permanent Senior Support Administrator (team coach) and I have now secured a Team Manager position

    10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes, we do an annual Pantomime

    10/10
  • 9a. Would you recommend Lloyds Banking Group to a friend?

    • Yes

  • 9b. Why?

    • I feel it is a good place to work with a lot of opportunities to grow and develop

  • 10. What tips or advice would you give to others applying to Lloyds Banking Group?

    • Be honest but showcase your skills and your ability to learn and adapt

Details

Level 3 Apprenticeship

Finance

Edinburgh

February 2020

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