Home Insurance consultant Review

by Lloyds Banking Group

Best Apprenticeship Employer

Rating

5.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Part of the customer relations team and retention team speaking to our clients about there policy renewals and other queries. I also help with coaching sessions and giving our colleagues positive feedback to help improve there skills. learn relationship and networking skills to help build stakeholder management. these skills are used from a day to day basis

8/10

2. Have you learnt any new skills or developed existing skills?

I've only been on the apprenticeship for a short amount of time so I have not learnt anything new at the moment but from what I've seen from looking at my workbooks and different exams I will be learning a lot more throughout the duration of the apprenticeship

5/10

3. To what extent do you enjoy your programme?

Completing the workbooks has been enjoyable and it's good to know that I have a progre4ssion route that I can work towards during my time at work. I have not had any sessions yet with my coach for the apprenticeship and that is something that I am looking forward to completing.

6/10

4. How well organised/structured is your programme?

I feel as if my programme is well structured and I have clear and precise diagram of what I need to do through out months of y apprenticeship, I am still waiting for my coach to book in my meetings and for them to give me guidance on what theme books I need to be doing.

4/10

5. How much support do you receive from your employer?

As of yet I have not received much support from the apprenticeship team, I have sent emails but have not had a reply. I am still waiting for dates for my coach to come and see me but I have not had any support yet, Lloyds have been supportive with the apprenticeship.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

I still have not been offered a coach from my training provider which has made it harder to complete the tasks as I don't have the guidance that I require. They struggle to reply to the emails and find it difficult to even get into contact with them at the moment.

3/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel like during the induction of my apprenticeship it was explained very well and I feel like I know what I have to do to make sure I am being the best I can be in my role. the qualification will give me stakeholder management skills and customer relation skills.

5/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

At my work there are plenty of charity events and social activities to raise money and to make sure we are enjoying ourselves. I play in a football team for our work every fortnight which is a really good way to get people to interact with each other. many people get involved at work which is positive.

7/10

9a. Would you recommend Lloyds Banking Group to a friend?

Yes

9b. Why?

I would recommend Lloyds banking Group because the business makes sure its employees are looked after and has many benefits such as; dental plans, private health care and a set holiday allowance. The business is very rewarding if you put hard work in and get positive feedback. The group is a large business and there are many different divisions to work in which is enjoyable.

10. What tips or advice would you give to others applying to Lloyds Banking Group?

My tips I would give to others if they are applying to Lloyds banking group is to make sure they be themselves and be honest during the interview process. also make sure that they are willing to work hard and strive to meet our values as business by keeping things simple and putting the customer first.