Mortgage Advisor Apprenticeship Review

by HSBC

Rating

8.1/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

On a day to day basis I spend my time helping customers with mortgage decision in principles. 1 day a week I study for my exams. I have 3 in total that I will be taking.

9/10

2. Have you learnt any new skills or developed existing skills?

yes, I will be learning a great deal and will be using this in my day to day role.

9/10

3. To what extent do you enjoy your programme?

I am very excited to complete my exams and get started embedding that into my new role. I love that I get a day a week to study. This helps achieve my desired outcome quicker.

8/10

4. How well organised/structured is your programme?

The first couple of months weren't very organised, purely due to Christmas and new year.

8/10

5. How much support do you receive from your employer?

HSBC are very supportive, it does work on customer demand however so if we are busy sometimes I can miss my study time.

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

They have been good at answering queries.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

it is still earlier in my learning stage but I do feel more confident to talk to customers about this already.

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes but at this time I am concentrating on studying and meeting my objectives in my job.

8/10

9a. Would you recommend HSBC to a friend?

Yes

9b. Why?

great company to work for, pay could be better

10. What tips or advice would you give to others applying to HSBC?

start at the contact centre, branches pay less. don't worry about starting low because if you are motivated you can build yourself quickly.