service delivery engineer Review

my role within the company is to put our customers into service within the copper network by fixing or providing their telephone line.

I have learnt many new skills including how to interact with customers and everything I now do on a day to day basis within my job role is skills that I didn't have before.

I thoroughly enjoy my apprenticeship programme and believe it is a good way to ease new recruits into their career

very well structured

I receive a lot of support from my patch lead and assessor

a lot of support.

doing the apprenticeship programme allows me to be reminded of all the step by step things I should be doing in my job role and allows me to converse with others about their experience and get advice from other engineers

no

Yes

the job is fairly simple, very enjoyable, going out meeting new people everyday, getting out and about, salary is good.

be yourself and to speak up when there are issues as there is always gonna be someone who cares and will listen.