Training Partner Review

I am working in L&D in HR. My main job role is to deliver training to frontline teams (face to face and online). I am also aligned to one of the brands in my company so my job is to make sure our teams are completing their training that will enhance guest service.

Yes! The biggest skill i have taken away is broadening my views. I can confidently share my opinion and thoughts around HR developments. I can contribute better to my team. My writing skills have improved due to writing assignments. Overall i much more confident as a person. And i have recently been promoted.

I love the content of it. I wish it was easier to find time to complete my apprenticeship as my job role is very demanding and i struggle to meet all deadlines. I also feel that organisation could be a bit better - maybe an online portal where all documents are stored?

I would say it is good. Our tutor is very accommodating and supportive. However as previously mentioned, i believe there are areas that could be improved. For example i understand the importance of feedback, but it is not productive to be collecting written feedback after each session plus it is not very environmentally friendly. Plus i think some of the venues that we have used, were not appropriate.

My employer is very supportive but i think the expectations could be better set out prior to the start around that we should be spending 20% of our time on our apprenticeship. I feel that my workload has not changed so I spent many weekends studying and working on the assignments.

I receive lots of support and I love the flexibility that this programme offers. My tutor is great and always finds time to answer our questions. Again, i feel some of the modules would have been better delivered and received if the training venues were more appropriate as sometimes rooms are crammed.

It has changed me as a person and as a professional. I feel so much more comfortable to do my research now and set my own opinions on matters. It has also helped to narrow down the path that i wish to take later in my career by both highlighting my strength but also weaknesses.

Yes! my immediate team is very close so we had plenty of extra curricular activities in the past. For example, running events, football tournaments, we have raised money for the charity. But i do believe there is room for improvement and it would be great to volunteer occasionally as a team.

Yes

Mitchells and Butlers has been a fantastic place for me to grow in. They invest heavily in their people and there are always learning opportunities available. Even though the pay is not always great, i think the qualifications i am gaining outweigh that. Also there is lots of flexibility when it comes to working, i have been a mobile worker for the last few years.

I would advice to be open minded and even if the person has a particular career in mind, there are many different jobs that could open up. I would also advice to take as many learning opportunities as possible and to get involved in the social aspect with our teams.