Customer Service Advisor Review
by Auden
Rating
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Auden to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Auden?
Dealing with clients to discuss there loans / overall banking needs. Dealing with complaints and ensuring the customer is at the heart of everything we do.
Yes. I feel [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] has taught me new skills
Really enjoy it
Really well structured
We have lots of free time at the moment so lots of support.
[This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] is always there to answer any questions we have and provide support where necessary.
Will 100% help me better.
Yes.
Yes
On the job qualification, plenty of support from [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions]
Is 100% worth doing and the advice would be to dont skim read. Make sure you read the documents as that's how you'll learn it
Details
Level 3 Apprenticeship
Finance
Manchester
March 2020
