Care Planner Review

Manage a team of supervisors involving setting tasks and delegating, complete care and support assessments, complete care plans and risk assessments, manage a caseload of clients, make referrals to external professionals, liaising with professionals and the internal team, deal with client / family issues and concerns, complete reviews with clients and their families and social workers / nurses etc.

I have learnt a lot as this is my first community based job I have had since I started working in care 10 years ago. I have learnt a lot about care as a business including capacity for extra clients, costings and quoting for care packages. I have learnt a lot regarding care planning and the process of identifying needs and sourcing the right support for someone wishing to live in their own home.

So far, I have only completed the first unit. I am finding it difficult due to not completing work such as this for some time, however, am enjoying the challenge. Assessor is available for advice and support when I feel I need it. I enjoy learning and this is giving me a chance to learn and will support me to achieve my goals within the company

The set up process went smoothly and without issue. I support with the organisation of the branch field supervisors and spend a lot of time working with them to achieve the goals required. I have a range of support available including my assessor and managers and directors at the company.

I find my manager very supportive. They put the request forward for me to complete the award, something I have wanted for a number of years. They have offered me support with it as they had not long ago completed theirs. I have a supportive assessor who I feel able to approach with any concerns or queries I have

I was recently ill during the time I had planned to complete my first unit. I spoke with my assessor who put me at ease and worked around to another deadline. I have spoken to her several times and always find her helpful. I am looking forward to meeting again following submission and marking of my first unit.

I am working at a line manager level and would like to progress to becoming a branch manager in the future. This qualification will allow me to do that and provide me with invaluable skills I can take with me through my career. First unit was communication which has made me more aware of the barriers we face to communication on a daily basis.

AMG as a company work with a charity each year to raise a target amount of money. Last year, AMG raised over £25,000 for Douglas Macmillan Hospice. This was raised through charity events throughout the year, open to staff, clients and the public. When I am not working, I enjoy scuba diving, walking and reading.

Yes

Working for AMG, I feel a valued member of the team. My job role has changed from what it was when I started; in the fact that I now manage a team of supervisors and have additional responsibilities. I feel that the company are supportive and will work with you towards rectifying issues and concerns

I would advise people to be open and honest and enjoy their time with the company. Through AMG I have met some fantastic people and have developed good relationships with colleagues in my branch and others. I made them know I would like progression - the company has put me forward for this qualification and also adapted my position for extra responsibility.