Access field technician Review

an access field technician, my daily tasks included fault fixing and installing virgin media services. i had a high level of communication with both my colleagues and managers. I spoke to customers daily as my job is a customer facing role. alongside my normal daily role charity work is an important part of the apprenticeship.

i have learnt countless new skills, such as using tools and learning our network, i have now gained a qcf level 2 qualification,and i have also improved upon my interpersonal skills and become more confident.

the job itself is never boring, every job is different and exciting, and i am always surrounded with bubbly and enthusiastic people who are passionate about their job and our company. The team i work with are extremely supportive especially the managers. Virgin medias values are shown in any role, but particularly by our managers who encourage fun, honesty, and integrity. this apprenticeship exceeded all expectations i have had about any working role or educational programme, i have thoroughly enjoyed it

My managers are always very supportive and are very consistent in praising good work and virgin medias ethics, they also run many incentive schemes throughout the apprenticeship and also push you to get recognised within the rest of the business. i was offered to lead a few projects as a reward for my success and they were extremely supportive throughout. I have felt extremely valued in this year and had a lot of doors opened for me in return for hard work.

The 1 year apprenticeship is very well structured, there is a lot of learning to be done in a short time frame, but with a great induction and support at literally any time of day (even 3am!) from managers and mentors, any questions you ask are answered straight away. the heirarchy issimple making it easy to speak to the right people. which helps with how well the programme is organised.

endless, to put it simple. It feels like they support you because they want you to succeed, not because its their job to.

endless, to put it simple. It feels like they support you because they want you to succeed, not because its their job to.

Virgin Medias apprenticeship wage i believe is higher than most, i think it is very high for an apprenticeship which is an excellent motive to do well

i have been to many outside events, awards, schools, colleges. and we also get benefits to use our health clubs too

Yes

its a fantastic company to work for, where your face is valued and you are well rewarded for working hard, you are not just a number, and you will always have support to further your career.

be yourself, dont wear a tie, and work hard!