Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am a ground floor team member meaning I work on the reception checking people in, answering questions, assisting guests with any problems, I also work in the restaurant as a waiter and a barman meaning I serve people, take their orders, serve on the bar and etc, I am always there for guests whatever they need.

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes I have severely improved my social skills from my job, I also know a lot about legislations revolving my job and other jobs. I am also doing my level 2 apprenticeship where i develop new skills everyday which improve my abiltiy in my job and my day to day life

    10/10

  • 3. To what extent do you enjoy your programme?
  • I extremely enjoy doing my programme as it's very useful to myself where it improves my quality in my job and helps me perform my job role to a professional and experienced extent; overall improving my satisfaction and also anyone I interact with is also more satisfied and has a better day.

    10/10

  • 4. How well organised/structured is your programme?
  • Since lifetime training took over my programme it has been well organised and structured, it runs very smoothly and I always know what I'm doing and/or need to be doing, I'm never left wondering what to do next and i also know where I can go for support.

    10/10

  • 5. How much support do you receive from your employer?
  • I receive a lot of support from my employer, from my line manager directly but also they are very supportive in directing me into the necessary places where I can get additional support from outside places or inside the company, I always know who to ask and where to go if I need any assistance.

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • I am fully supported from my trainer, like I said there is never a day where I don't know what I'm doing or what I'm supposed to be doing, I'm always able to ask my trainer questions whether about my job role, the qualification or others.

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • I feel that since I have started this training I have drastically improved my performance in my job role, I am more experienced and better trained to go about job,

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    10/10

  • 9a. Would you recommend Whitbread to a friend?
  • Yes


  • 9b. Why?
  • Can't fault the company, supportive, enjoyable and just lovely people.


  • 10. What tips or advice would you give to others applying to Whitbread?
  • None


Details

Level 2 Apprenticeship

Hospitality Management

Manchester

March 2020


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