Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • I am responsible and accountable for all areas of the customer and employee experience, covering financial planning and delivery, leading managers and being accountable for all business planning and KPI’s

    10/10

  • 2. Have you learnt any new skills or developed existing skills?
  • Yes, Much more critical. Evaluate more and use wider reading when analysing situations and making decisions

    10/10

  • 3. To what extent do you enjoy your programme?
  • I have found it challenging but the teamwork and support form the uni have made it and an enjoyable and rewarding experience

    10/10

  • 4. How well organised/structured is your programme?
  • Very well organised and communicated

    10/10

  • 5. How much support do you receive from your employer?
  • My reporting manager provided support and the time to allow me to complete the program

    10/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • Lots - in the final year this was fantastic

    10/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • 100% valuable and helped me grow in my role

    10/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • No

    10/10

  • 9a. Would you recommend McDonald's to a friend?
  • Yes


  • 9b. Why?
  • Great employee and culture. Very people first and can learn and grow in role as have lots of responsibility and accountability


  • 10. What tips or advice would you give to others applying to McDonald's?
  • Ensure you love people, are enthusiastic, positive and have a desire to support those around you and a desire to learn, develop and grow in your role


Details

Degree Apprenticeship

Customer Service

Darlington

March 2020


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