Housekeeper Review

by Whitbread

Best Apprenticeship Employer

Rating

6.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

I'm a housekeeper. My day to day job is to come in, set up my caddy and trolley, get my room list of the rooms I need to clean and then go and clean them. We have a certain amount of time to clean them and then at the end we have to empty our laundry, put away our caddy and make sure the trolleys are stacked up.

7/10

2. Have you learnt any new skills or developed existing skills?

I've improved on my communication as we have to be able to communicate with the other staff to make sure the job gets done properly. My time management has improved as we have a certain amount of time to clean the rooms so I have my routine to make sure things are done the right way and in the right amount of time

7/10

3. To what extent do you enjoy your programme?

I'm enjoying it alot because I'm learning a whole lot of new things and being able to advance my knowledge and skills more to help with my career.

7/10

4. How well organised/structured is your programme?

Its very well organised. Everything I need is online and if I need to know anything, need any help my assessors are a phone call away

7/10

5. How much support do you receive from your employer?

I receive alot of support. My manager, head housekeeper are really good. If I need any help or want to know something they will help me

7/10

6. How much support do you receive from your training provider when working towards your qualifications?

I receive alot of support. They are only a phone call away

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Because I've gained alot of new knowledge that I can then use when I'm working. It helps when I'm training new people as I can explain things alot better, give them a full answer to why we do what we do.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

Not there isn't

1/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Because I enjoy it, always on my feet and keeping active.

10. What tips or advice would you give to others applying to Whitbread?

To practice your bed making so your ready to show those skills when you get an interview as that is what they really look at the most at first. Make sure it's a job you really want, explain everything that it entails