Relationship Support Manager Review

by Barclays

Rating

8.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Relationship Support Manager working alongisde a Relationship Director looking after large corporate Real Estate clients with their banking needs. Helping the Relationship Director solve queries (simple and complex) and help clients achieve their business objective. Regular meetings as client offices to discuss future plans and support they need.

10/10

2. Have you learnt any new skills or developed existing skills?

I have learnt skills in terms of presenting to large audiences and to key stakeholders. I have learnt how to manage my time appropriately and organise priorities, whether that is with university work or Barclays work. Confidence is a skill I have developed most with support from the bank.

10/10

3. To what extent do you enjoy your programme?

To a greater extent. I love the job I am currently doing and the relationship I have with my team and director is great, it makes work enjoyable. Being able to have a day a week to study really helps to meet deadlines and revise.

10/10

4. How well organised/structured is your programme?

Organisation has been a slight issue for me personally as when roles have been changed when progressing through the apprenticeship, this was done poorly and with a lack of communication which put me down. Some things are left to the last minute and are bureaucratic.

2/10

5. How much support do you receive from your employer?

Constant support from my director and line manager. They are able to support but also look at alternatives in situations, giving you experience in problem solving

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

I would say a fair amount of support. However when completing assignments and exams sometimes I and other apprentices lack confidence as we only attend university once a module. It feels like full time university students would be given a lot more support.

7/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

It goes hand in hand with my daily job and areas from both work life and study enable me to improve my performance due to confidence in some subjects

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

A pub quiz currently with my team every Friday (virtually) which is great. I have had opportunities for professional events.

10/10

9a. Would you recommend Barclays to a friend?

Yes

9b. Why?

A massive company that focuses on employee wellbeing as well as performance. Support is always there when needed and reviews are regularly carried out to see where you want to role off to once the apprenticeship programme is complete which is motivating and retains talent.

10. What tips or advice would you give to others applying to Barclays?

Being able to manage work/social/study time effectively and then you will truly enjoy the roles you have the opportunity to have.