Customer Home Assistant Review

by Barclays

Rating

8/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

8/10

2. Have you learnt any new skills or developed existing skills?

yes, I have learnt loads in terms of mortgages and the banking world that I had no knowledge of before.

10/10

3. To what extent do you enjoy your programme?

I love my programme, it has helped me get into an industry I wouldnt have been able to access without the apprenticeship

10/10

4. How well organised/structured is your programme?

At the beginning there was a definite lack of organisation and structure but now we are further into the teething problems have been worked out and it is alot better

5/10

5. How much support do you receive from your employer?

I recieve tons of support from my employer. I have multiple people I can turn too when i need to and they have always given me the time I have needed.

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

Loads, Capella have been fantastic and keeping up communication with us

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I think in my day to day role it doesnt change too much but as I climb the ladder it will really give me and advantage.

7/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

yes there is, however i dont have time for these due to a busy home life

7/10

9a. Would you recommend Barclays to a friend?

Yes

9b. Why?

They have been a supportive and flexible employer, who I feel wants me to do well in the company and is really helping me to achieve that.

10. What tips or advice would you give to others applying to Barclays?

Go for it, even if you dont think you are qualified. There will be a role for you