Emergency Breakdown Apprenticehsip Review

My day to day role at The AA is to get patrol out to our members who have broken down. We ensure that all our members the best outcome of their membership that they pay for either monthly or yearly. Each call we take is a different scenarios and sometimes certain calls can be very challenging.

Yes I've learned a lot more new skills due to have to deal with different types of customer on each call I take. Each call is a different scenario and each member has a different personality and sometimes it can be challenging to deal with it. But all the skills I have and the knowledge I know I use that to deal with the members in a appropriate manner.

I really enjoy the programme that I am doing through The AA as it is helping me reach my dream job and once I've completed this scheme I am able to chase my dreams with becoming a paramedic or a police officer. This course offers all the efficient support you need and all the guidance you could ask for in achieving your grades.

This scheme is a very organised and structured course as all of our works gets marked and is observed by our tutor on a weekly basis when we have our review meetings with him. Our tutor Mark is a top star as he guides us through the scheme in each review meeting and sets us targets to achieve for our next meeting and to ensure that we are at the right place ready for the end of the scheme.

Regarding support, I receive the best support as since I've started my job I have had my own personal challenges and my employer has been there for me in every situation both work related and home relating. Couldn't ask for a better employer as he ensures I am always performing at my best and getting the results I want in the work place.

The provider of my training is [This section of the comment has been removed by a member of the RateMyApprenticeship Team because it did not meet our site terms and conditions] and he is a decent trainer as he makes sure that we are on top of our apprenticeship work and doing it to the best of our ability to let us have a le way to open up the chances of us getting a permanent job and achieving our apprenticeship grades that we need. Anything we need regarding our training he is there to help us.

I feel that our training helps us with our job role as when I am doing my training I do both and English, mainly maths as I failed that as a gcse and I do English as a recap. Both of these help me as the English functional skills improves my language through the member and the maths helps me with the number side of my job, e.g. providing quotes for upgrades on a customers membership.

With extra- curricular there is different ones that you can get yourself involved in. For example each year they have a Christmas party that everyone is invited to celebrate the end of the year and gives the chance for everyone to socialise and relax with each other. Also, I know that in the summer there is a football that a few of the men employers get involved with for a bit of fun.

Yes

The reason for this is because everyone in the building is friendly and you feel very welcome in the business as a whole. If you are ever in a struggle and need someone to turn then there is plenty of people in the business that can assist you and would be happy to help you.

Just be yourself and don't be shy to ask for help off other peers because everyone has been in the position your in so don't feel different.