claims handler Review

by Direct Line

Rating

7.6/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Variety of roles such as dealing with new claims that come in, establish liability and monitor hire costs for the third parties

7/10

2. Have you learnt any new skills or developed existing skills?

telephone skills communication skills quick thinking

8/10

3. To what extent do you enjoy your programme?

working with others. gaining knowledge daily from the role

7/10

4. How well organised/structured is your programme?

the beginning was a bit slow but it has picked up and is more structured

7/10

5. How much support do you receive from your employer?

good amount and colleagues

9/10

6. How much support do you receive from your training provider when working towards your qualifications?

good amount

9/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

I feel more confident to tackle much challenging roles in future

9/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

5/10

9a. Would you recommend Direct Line to a friend?

Yes

9b. Why?

great company to work for with great company values, great people and amazing rewards.

10. What tips or advice would you give to others applying to Direct Line?

don't be afraid to feel like you are not good at a role like this, within due time with the training, support and consistency you will be surprised and for even more than what you can achieve