Receptionist Review

by Whitbread

Best Apprenticeship Employer

Rating

8.2/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

Front of house reception. Dealing with customers over the phone and face to face. Cash handling. Data entry. H&S checks.

10/10

2. Have you learnt any new skills or developed existing skills?

Learning management skills

8/10

3. To what extent do you enjoy your programme?

Im learning a lot and am finding it very enjoyable

8/10

4. How well organised/structured is your programme?

Very structured. Good support from assesor

8/10

5. How much support do you receive from your employer?

Minimal support, but only because its not needed. I know if needed my employer support will be great

8/10

6. How much support do you receive from your training provider when working towards your qualifications?

Lots. I know my assesor is always at the end of the phone should i need her. And we have our regular skype calls (due to the current situation. Prior to this she made site visits)

8/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

Its giving me a better insight into management which in turn helps me work better and have a deeper understanding of whats needed to become a manager

8/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

8/10

9a. Would you recommend Whitbread to a friend?

Yes

9b. Why?

Ive worked for whitbread for almost 20 years, at various sites. And I love my job. I have all the support and encouragement i need to progress further if I want to.

10. What tips or advice would you give to others applying to Whitbread?

Do it