Neighbourhood Manager Review

by Optivo

Rating

9/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I am a Neighbourhood Manager and I Line Manage 5 Staff. My Team looks after the general Needs and Independent Living Tenancy needs in the whole of the Midlands for Optivo. This involves dealing with Tenancy Issues, ASB Issues, Complaints, DV, Safeguarding, Welfare Issues. Providing resident with a Home.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes developing existing skills and learning from shared experiences.

    10/10
  • 3. To what extent do you enjoy your programme?

    • It is hard work, but very interesting.

    10/10
  • 4. How well organised/structured is your programme?

    • It was very slow to start, but is now coming together in a more structured way.

    8/10
  • 5. How much support do you receive from your employer?

    • A lot of support is provided and extra training and also time given during working time to be able to complete work for the course.

    8/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • James is very good and puts in lots of progress catch ups and coaching.

    10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • I think that it will give me a better understanding and also I will gain some more experience and knowledge to help with areas that are difficult.

    8/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • Yes these are arranged on the occasion and you can get involved if you so wish.

    8/10
  • 9a. Would you recommend Optivo to a friend?

    • Yes

  • 9b. Why?

    • I have worked for the company for 19 years and am proud to work for such a good organisation who care about their employees and residents.

  • 10. What tips or advice would you give to others applying to Optivo?

    • Optivo is a fair employer and is a great company to work for. There are so many lovely, helpful colleagues around the business.

Details

Higher Level Apprenticeship

Nursing

Birmingham

May 2020

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