Rating

6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • application support - mostly monitoring alerts and helping with user tickets.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • I didn't have much technical knowledge before, so everything I've learnt about tech has been new.

    8/10

  • 3. To what extent do you enjoy your programme?
  • There were several issues with this apprenticeship, but attempts were made to correct them. I enjoyed elements of it but there needs to be an increase in support.

    6/10

  • 4. How well organised/structured is your programme?
  • 5/10

  • 5. How much support do you receive from your employer?
  • My Manager and team were very busy, so there were difficulties finding the balance.

    5/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • they weren't great - a few of our training coaches quit.

    4/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • not all matched with my role so i havent used them, but they were useful information.

    6/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • A lot of attempts were made in the beginning to get apprentices integrated and networking with senior management and some colleagues.

    7/10

  • 9a. Would you recommend UBS to a friend?
  • Yes


  • 9b. Why?
  • its a great company. My less-than-perfect experience as an apprentice wasn't unique, but others had great experience, it's just your luck of the draw with your team and their capacity to teach. It seems like a much more pleasant experience post-apprenticeship.


  • 10. What tips or advice would you give to others applying to UBS?
  • interest/passion for your function will help you get more out of the experience; you have to prepared to be self-sufficient and willing to research/self-teach to get the best out of it.


Details

Level 3 Apprenticeship

Information Technology

London

July 2021


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