Technical Support Review

by Sage

Best Apprenticeship Employer

Rating

10/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:

    • I answer phone calls from customer who needs help with Sage 50 Cloud Payroll or Instant Payroll. From time to time I also answer emails from customers I have spoke to previously.

    10/10
  • 2. Have you learnt any new skills or developed existing skills?

    • Yes, I have learnt customer service skills and how to develop a good relationship with the customer whilst speaking to them.

    10/10
  • 3. To what extent do you enjoy your programme?

    • 10/10
  • 4. How well organised/structured is your programme?

    • Very well

    10/10
  • 5. How much support do you receive from your employer?

    • 10/10
  • 6. How much support do you receive from your training provider when working towards your qualifications?

    • 10/10
  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

    • 10/10
  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

    • 10/10
  • 9a. Would you recommend Sage to a friend?

    • Yes

  • 9b. Why?

    • As I have developed my skills from it

  • 10. What tips or advice would you give to others applying to Sage?

    • Put yourself out there

Details

Level 2 Apprenticeship

Information Technology

Newcastle upon Tyne

June 2020

View More Reviews
Recruiting? See how we can help you