Rating
9/10
- 1. Please give an overview of your role and what this involves on a day-to-day basis:
- 2. Have you learnt any new skills or developed existing skills?
- 3. To what extent do you enjoy your programme?
- 4. How well organised/structured is your programme?
- 5. How much support do you receive from your employer?
- 6. How much support do you receive from your training provider when working towards your qualifications?
- 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
- 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
- 9a. Would you recommend Sage to a friend?
- 9b. Why?
- 10. What tips or advice would you give to others applying to Sage?
I speak to sage customers and help trouble shoot problems with their sage software, following call standards and trying to spot opportunities
10/10
Yes, call standards, call targets, more about sage, more confident
10/10
9/10
8/10
10/10
10/10
9/10
There is but being in customer service it is harder to get time offline
6/10
Yes
yes because I work with a nice group of people, always getting support
Be confident be positive
Details
Level 2 Apprenticeship
Business Operations
Newcastle upon Tyne
June 2020