Assistant Relationship Manager Review

I support a Senior Relationship Manager in the management of a commercial portfolio of sector aligned customers The work varies from basic data management & customer queries to sales & lending

All of the team have shared skills and helped me learn a lot quickly, they are very supportive, I am given encouragement and access to lots of learning materials and courses.

The programme is very enjoyable because the work is challenging and varied, no two days or requests are the same and I am always given work to expand my skills and engage me.

The structure on a day to day basis is kept simple, I attended initial training which set the course out, I then work within role and am trained on the job, I check in with my tutor at the university on a monthly basis - this works well and allows flexibility but the management on the part of the university is lacklustre

I receive lots of support not only from my line manager but the hierarchy above as well, I am given one on one time with my team, regional and department leaders and have been given the chance to meet the MD & CEO - I also get regular comms from HR & surveys on well being

from the university I have access to a tutor who supports me with notes & monthly check ins but can be unresponsive, they also arranged a buddy for me, an apprentice that had previously completed the course. the employer allows me time and support where needed to complete the work

I have been working for the bank for 8 years before the course so it did not add to my ability. It would be useful for someone new to banking though as a basic framework of required skills

I have attended professional clubs and socials, including breakfasts and drinks, and training events, both internal and external.

Yes

The course has been an excellent path into a career with a wide path and highly transferable skills

ask for additional responsibilities outside of your standard job role to gain new skills and always ask why