Rating

6.6/10
  • 1. Please give an overview of your role and what this involves on a day-to-day basis:
  • providing excellent customer service and maintaining stock levels.

    7/10

  • 2. Have you learnt any new skills or developed existing skills?
  • customer service team building communication retail knowledge management knowledge money couting

    8/10

  • 3. To what extent do you enjoy your programme?
  • started off a bit rubbish as i wasn't seeing my trainer as they kept changing and not visiting but improved once i settled down with one who kept in touch frequently and visited me a lot

    6/10

  • 4. How well organised/structured is your programme?
  • in my experiemce each trainer would tell me something different so i would get confused about what actually needs doing but overall the assessments, skills endorsements and coursework was organised as everything you needed was available

    6/10

  • 5. How much support do you receive from your employer?
  • at the start i felt used because i was an apprentice on a lower wage and wasn't recieving much help but as time went on i felt more engaged and my employer did help out

    7/10

  • 6. How much support do you receive from your training provider when working towards your qualifications?
  • as stated before ar the start due to changes in personnal trainer i didn't get much support but once i settled down with one i couldn't have asked for more support

    7/10

  • 7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?
  • my qualification has helped me out so much in my role and it has improved my knowledge amd understanding on what i need to be aiming for in my rold

    9/10

  • 8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)
  • we had a 5-aside football tournament for charity once and sometimes we go out every now and then with the rest of the staff for meals and drinks but other than that nothing

    3/10

  • 9a. Would you recommend Aldi to a friend?
  • Yes


  • 9b. Why?
  • well paid job the staff are really kind and always helping each other out you can have friendly workplace banter they are flexible if you ever need time off for something however i do feel the worklife balance can be really touch at times and staff should get more time off at weekends


  • 10. What tips or advice would you give to others applying to Aldi?
  • just be yourself dont change to try fit in or please others and dont be afraid to ask if you ever need something


Details

Level 3 Apprenticeship

Customer Service

Ripon

July 2020


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