optical assistant Review

by Paragon Skills

Best Apprenticeship Employer

Rating

10/10

1. Please give an overview of your role and what this involves on a day-to-day basis:

My role includes answering the telephone, sending work emails, till usage and stock maintenance. Interacting with patients and ensuring details are up to date. Completing orders and general cleaning

10/10

2. Have you learnt any new skills or developed existing skills?

I have developed pre existing customer skills, however this is now on a face to face basis, I have learnt how to use nhs systems for patients. And also learnt new skills on porting information to the correct system

10/10

3. To what extent do you enjoy your programme?

I enjoy my programme very much, I am learning new skills all the time, and enjoying every experience.

10/10

4. How well organised/structured is your programme?

My programme is very well structured, I always have a constant flow of work and if I ever have any issues my tutor is always on hand to help

10/10

5. How much support do you receive from your employer?

My employer supports me a great lot through my apprenticeship ensuring that wherever they can help me fulfill my full potential and keep me updated with guidelines so that my work is my best

10/10

6. How much support do you receive from your training provider when working towards your qualifications?

My tutor is always there to help me, wether it be something small or something new that I have never done before.

10/10

7. How well do you feel that your qualification (through your training provider) helps you to perform better in your role?

My qualification helps me with my day to day job, as it shows me how to use all the processes we use to the best of my ability ensuring that everything I do is correct

10/10

8. Are there extra-curricular activities to get involved in at your work? (For example, any social activities, sports teams, or even professional networking events.)

10/10

9a. Would you recommend Paragon Skills to a friend?

Yes

9b. Why?

They have helped me to gain a new skill and gain more confidence in skills I have already gained

10. What tips or advice would you give to others applying to Paragon Skills?

Be honest, be prepared and have fun